Creating value via the supply chain
• Benefits of using web technologies in supply chain management
• Materials tracking technologies
• Ultimate consumer orientation
• Building and maintaining trust NEW LEARNING
What did I learn that was new to me?
- I was learning about supply chain management.
REFLECTIVE 5 -
ECOMMERCE BUSINESS TO BUSINESS STRATEGIES
Purchasing activities •
Logistics activities •
Support activities • Government •
Electronic data interchange (EDI) •
Value-added networks (VANS)
What did I learn that was new to me? - I was learn about how e commerce business to business strategies.
Q1:Define "direct materials" and "indirect materials". List
reasons for a large company having two separate departments to manage
the purchasing of each.
The materials required for producing a product are called direct
materials. Direct materials are also known as raw materials or input materials.
Direct raw materials constitute the main component or part of a finished
product. It is identified in terms of cost per unit of output. Wood for
furniture industry, sugarcane for sugar mills. Textile for garment industry is
some of the examples of direct materials. Other example, the steel included in
an automobile, the fabric used to assemble clothing.
Indirect Materials The materials that can not be form as the main part of a finished product are
called indirect materials. Therefore, such materials can not be easily
identified with the product. Nails used in furniture industry and threads used
in garment industry are some example of indirect materials.
Examples of indirect materials are:
solvents used during the construction of a house
·The grease used
on machines that manufacture products
·The thread used
Q2:In about 200 words, describe the reasons a buyer might have
for wanting to participate in an industry consortium marketplace instead
of setting up its own private company marketplace.
Industryconsortium ofotherwordsit is
alsoknown by thewordof a partnership. Means of partnership is the relationship
existing between two or more persons who join to carry on a trade or business.
Each person contributes money, property, labor, or skill, and expects to share
in the profit and losses of the business.
Advantage The partner
enters into a partnership agreement and start business.
The partnership enjoys a better credit rating in the eyes of creditors. As the
liability of each partner in the organization is unlimited, the financial institution can safely advanceloan to the firms.
Partnership can bring more capital o the business by the joint efforts of the
partners. The partnership is normally in strong position to raise capital and
expand the business. The profits of a registered firm,
after payment of super tax, are divided among the partners. They pay tax to the
government on their shares to profit. The partnership can also be legally dissolved
without much difficult by mutual consent of the partners or in accordance with
a contract by the partners.
Disadvantages The one of
the basic defect of the partnership is that the partners are personally and
together responsible for all the debts of the firm. The duration of the
partnership is always uncertain. If any partner die, injured, withdraws, sells
his interest or a new partner is admitted into the business, the partnership
comes to end. In partnership the misuse of the resources is raised by the
partners. In case of any dispute among the partners, a delay may take place in
decision-making process. This an cause loss to the firm
industries were the first to establish standard RFID technology? In
about 100 words, state why, in your opinion, these industries were more
interested in RFID tag technology than other industries
Radio frequency identification (RFID)is a
generic term that is used to describe a system that transmits the identity (in
the form of a unique serial number) of an object or person wireless, using
radio waves. It's grouped under the broad category of automatic identification
technologies. RFID is in use all around us. RFID data can be read through the
human body, clothing and non-metallic materials
The first industry to establish RFIDwas used
over sixty years ago by Britain to identify aircraft in World War II and was
part of the refinement of radar. It was during the 1960s that RFID was first
considered as a solution for the commercial world. These industries use it for
security use, tracking, detecting distant objects and determining their
position, track weather formations, wind speed etc.
RFID Business Benefits
Use of RFID technology can increase business productivity.
ØImproved Productivity and Cost Avoidance.
ØDecreased Cycle Time and Taking Costs Out.
ØReduced Business Risk & Control of Assets.
ØImproved Security and Service.
ØImproved Utilization of Resources.
Security and Access Control
RFID has long been used as an electronic
key to control who has access to office buildings or areas within office
buildings. The first access control systems used low-frequency RFID tags.
Recently, vendors have introduced 13.56 MHz systems that offer longer read
range. The advantage of RFID is it is convenient (an employee can hold up a
badge to unlock a door, rather than looking for a key or swiping a magnetic
stripe card) and because there is no contact between the card and reader, there
is less wear and tear, and therefore less maintenance.
As RFID technology evolves and becomes
less expensive and more robust, it's likely that companies and RFID vendors
will develop many new applications to solve common and unique business problems
Awareness of RFID technology and the benefits it delivers
is increasing across the industry. By playing a key role in developing the
infrastructure required for RFID, Microsoft is contributing to the momentum of
mass deployment. The fully-integrated Microsoft architecture for RFID embraces
a vision for increased operational efficiency and reduced costs. Our RFID
Council is also contributing to the development of the technology by helping
organizations track items
Question 4: In two paragraphs, explain why a
customer-centric Web site design is so important, yet is so difficult to
The design of acustomer centric
Web siteis very important as it will be a key success for any organizations in
order to well answer and understand what does your users really need, what does
he want to accomplish when he interact with your web site. Also it will help
the organization to know why the user came to visit your site. In fact, the
design of the website will be one the first details that the user will be
confronted with. The better the organization will catch the user's attention
the better it will be to keep the user's loyalty.
Besides, the dedign of a customer centric web site is very helpful for any
organization in order to precisely focus on the customer’s desirer such as:
-evaluate the business and the product
–clearly select a product and make a transaction.
–providing your user some help when a transaction is being process. For that
the organization has to establish and ask the right questions at the right time
and to the right person.
–organizations has to provide some regular feedback (some positive as well as
–to stay informed so as to be aware of any updated product or other ancillary
products or services to enhance their customer experience.
It is quite difficult for any organization to accomplish an accurate design for
their web site which has to correspond exactly to their user's desire as:
-first, all customers have different will, desires and objectives when coming
to a web site
-secondly, organization needs to be able to browse in a targeted way.
Understanding about the product or service before making a decision
-the third point which is hard to accomplish comes when the purchase or a decision
is being proceed, it will requires a lot of details, shipping process, the
availability of the product in stock, if it is a gift then a separate address
will be needed, does the vendor is reliable or not, and finally and a very
important point is does the customer feel secured about the while transaction
-also, when the question of help have to be well measured as the customer
really rely on that aspect before, during and after. For that the organization
will have either to provide a real person or a database. The organization will
have to forecast the customers' preferences.
-finally, customers will expect feedback from your organizations, this will
specifics and deep research and understanding of the users which are not easy to
describe either because it is virtual but also because collecting a huge and
different amount of customers' opinion is really hard , and could even be imprecise.
Question 5: Promoting products on the Web is different from
using mass media promotion or personal contact. Assume that you want to explain
these differences to a person who is planning to open a Web site that will sell
fishing-rod. Write one paragraph about each approach (mass media, personal
contact, the Web). In each paragraph, explain the advantages and disadvantages
of the approach for the fishing rod Web business.
A websiteis a collection of web pages (documents that are access
through the Internet), such as the one you're look at now. A web page is what
you see on the screen when you type in a web address, click on a link, or put a
query in a search engine. A web page can contain any type of information, and
can take in text, shade, graphics, cartoon and noise.
When someone gives you their web address, it usually takes
you to their website's home page, which be supposed to introduce you to what
that site offers in terms of in order or other services. From the home page,
you can click on links to reach other sections of the site. A website can
consist of one page, or of tens of thousands of pages, depending on what the
site owner is trying to achieve.
Websites can get
better business to customer relations in more conduct than just by means of
communication, hold up and up to date general in order. A website can also tell
a user of their project’s position, account information or balance. The
convenience of a website helps increase output, presentation and rate.
Producing a consistent product or completing a particular service in less time
than projected always makes a customer content. It takes months to increase a
good customer, but seconds to lose one, and it is hard to lose a content
may be not easy for researchers to position, especially if there are many
it is not “published” or authorized by a reputable source, the site may be
unnoticed as inaccurate.The
information on the site may not be reliable. Information may be interpret incorrectly
or used inappropriately.A
connection to the web is needed to access the information, which will be
impossible if a computer and connection is not obtainable.It may be difficult to
reach your target audience.Because the writer is not present when others are retrieving information
there is no opportunity to ask questions or have things explains in greater
detail etc.The site
may go down or the computer may fall down.Site may be difficult to use if experience with the
internet is limited.
mass mediacan have a reflective result on instruction. It has
the power to change opinions of schools and colleges in one headline. If the
media declare an education policy a sham, or praises it, their word is straight
away taken as the truth. This is a growing problem globally, because people
believe the media, no matter what they say and this means that it has
considerable power to scaremonger, and makes the public believe propaganda that
may not be true. Advantages of mass media in education:
mass media is a great tool in grade and inspect schools and universities. For
example, tables such as the good university guide give a reliable top 100 university,
and supply all the facts and figures to help you hope a university or school
that suits your wants. It is also useful in performance success in schools and
universities, by approving those who get the best results out of their
students. Through the mass media, they then become more fashionable through
Disadvantages of mass media in education:
can publicity up troubles with education and has a propensity to over information
the bad things without looking in great point at the good. An example of this
is the new disaster over tuition fees in British universities. Most are now
charging £9000 per year, even though at first the media said, only the top few
would be able to charge this amount. As soon as it was announce, the media straight
away up to date us all how much we had been betrayed by the government and how
thousands of young people would now not be able to afford to go to university.
The media cruel the image because it made universities look like they were
charging unfair prices when it was up to the government all along how much they
Promote products on the web is different from
using personal contact. Promoting products using personal contact is the one
way to do, we just have to know the person.
We can just contact and call them in a straight line for asking to
concentrate a product biracial contact number or email address. For example we
promote a fishing rod to our friend. But sometimes not all people will come
because some of them are busy or not plan to coming